We can help with your account, billing, and mileage records

Email support@odoflow.app. For the fastest help, include the email address on your OdoFlow account, the page or trip you were working on, what you expected to happen, and any error message you saw.

• Signup, confirmation email, login, logout, and password reset issues.
• Google Drive or Sheets connection and sync problems.
• OCR readings that look incorrect or need review.
• Trip creation, completion, archive, export, and evidence questions.
• Trial, subscription, Stripe checkout, billing portal, and cancellation issues.
• Privacy, data export, data deletion, and account deletion requests.

If your question is about payment, include whether you were in checkout, the billing portal, or viewing your OdoFlow billing page. Do not email full card numbers or sensitive payment details. Stripe securely manages payment methods for OdoFlow.

If Google sync is not behaving as expected, include whether the issue happened while connecting Google, saving a trip, editing a trip, archiving a trip, or retrying failed syncs. Helpful details include the trip date, the Google account you connected, and whether you can see an OdoFlow folder in Google Drive.

If you believe your account is at risk, contact us immediately from the email address on your account when possible. For privacy requests, include whether you want help accessing, correcting, exporting, or deleting account data.